Electrical Waste Collection – Bradford

ELECTRICAL WASTE COLLECTION

Wiser Recycling works in partnership with the Bradford Metropolitan District Council & WEEE Link

Wiser Recycling works in partnership with the Bradford Metropolitan District Council and WEEE Link to provide the Bradford community with a domestic electrical waste collection service. We will collect your unwanted domestic electrical items from the kerb outside your property. Once we have collected your unwanted domestic electrical items we will reuse, repair or recycle them at our specialist treatment facility in Huddersfield.

Please note that there is a charge of £6 per visit (£5 + VAT) for this service. It is your responsibility to remove personal data from your electronics before collection and we will only collect a maximum of two large appliances per visit to the property.

Large appliances include fridge freezers, washing machines and other white goods. You may put smaller electrical goods – such as microwaves or vacuum cleaners – with the larger items. It is important to note that we will not collect any commercial items or American style fridges. This is because our collection service is for household items only.

Examples of electrical items we can collect

Small electrical appliances
Televisions and computer monitors
Defrosted and empty fridges and freezers
Washing machines and tumble driers
Cookers, hobs and microwaves
Dishwashers

Arrange an electrical waste collection

First, submit a booking request form to arrange a collection. Whilst you are completing your request, you will be asked to choose a collection date. Our system only provides dates for the next 30 days. If you would like to book further in the future, then you will need to come back nearer the time. Please note that there is a charge of £6 per visit (£5 + VAT) for this service.

When placing a booking, you will be asked what types of electrical items you would like for us to collect and where you will leave them on the day of collection.

Getting ready for your electrical waste collection

Ahead of your collection day, please remove any non-electrical waste from your items. This includes any packaging and food. We will not collect any items that are mixed with such wastes. Before 7 am on the day of your collection, please leave your clean items in a safe and secure place outside your property. For example, close to your wheelie bins or in some other place where our collection crew will be able to access safely.

Also, we cannot collect anything from inside of your property or where there are steps or stairs to climb. Please do not leave extra items for collection, as we will not remove any items that you do not include in your request.

We will not provide a refund if we attend the address and your items are not presented at all, presented in such a way that means we cannot safely collect them or your property is secured and we cannot gain access.

On your collection day

On your collection day, our friendly collection crew will arrive at your nominated address between 7 am – 5 pm. As we collect electrical waste from 25+ homes a day, we are unable to provide a specific collection time.

Nevertheless, we will try our best to collect your items before 5 pm on your collection day. In circumstances where we are unable to collect your electrical waste – for example, due to bad weather conditions – then we will attempt to collect your items the following working day.

Frequently asked questions

Can I book a collection over the phone?

No, we cannot place bookings or take payment over the phone. Instead, you can place a booking via our easy-to-use online booking request form

How do I pay?

You can pay online through by debit card, credit card or PayPal. Your booking will not be processed until payment has been received.

Can I pay on the day?

No, our collection crew will not be able to take payment on the day. Payments must be made in advance of the collection.

Where can I leave my items awaiting collection?

Before 7 am on the day of your collection, please leave your clean items in a safe and secure place outside your property. This can be the front of the property on the pavement, front garden, side of your property, rear of your property or on your driveway.

Is there an additional charge for bigger items?

No, the charge is the same for every collection – £6 (£5 + VAT). However, we will not collect any commercial items or American style fridges.

Do I have to pay every time I use the service?

Yes, you will be charged every time you book a collection. You can use the service as many times a year as you wish.

Will there be an additional charge if I have more items to be collected on the day?

Our collection crew will only take items listed for collection. Any extra items will not be taken. If you have extra items, then please book another collection.

What day and time will my items be collected?

When you place your booking, you will be able to choose a collection date. Our collection crews operate between 7 am – 3 pm and your collection will happen between those times.

Should I remove food and packaging from my items?

Yes, please remove any non-electrical waste from your items. This includes any packaging and food. We will not collect any items that are mixed with such wastes.

Is the charge refundable if the items are not collected?

If the reason for non-collection is because we were unable to attend – for example, due to bad weather conditions – then we will attempt to collect the items the following working day.

A refund will not be possible if we attend the address and your items are not presented at all, presented in such a way that means we cannot safely collect them or your property is secured and we cannot gain access.

Refund policy

All domestic electrical waste collection services are non-refundable.

Complaints

If you feel that you have a  cause for dissatisfaction about any aspect of our service, then you should contact us at info@wisergroup.co.uk. We would ask you to put your comments in writing and indicate what action you would like for us to take. It is important that you immediately raise any concerns that you may have with us. We value your custom and we do not wish for you to be unhappy with us.